ABOUT US
We are Hays’ first Korean Skincare Clinic located inside of TōNE Salon & Suites in beautiful downtown Hays, KS. Our skin treatments utilize the power and formulation of exclusive products from Spain, Korea & the USA. We can’t wait to guide you on your skin & soul journey! Please note that we are open by appointment only. If you are needing to reschedule due to emergency please contact us directly at (785)365-9190. At this time male clients are accepted by referral only. Thank you for your understanding! Buy Now, Pay Later plans (BNPL) are only available on our package options that will be launching June 1, 2025. BNPL plans are not available for individual treatments.
CANCELLATION POLICY
Cancellations or No-Show’s without 24-hour notice will result in a 40% Cancellation/No-Show fee, whichever applies. If you need to cancel because of a personal or medical emergency, please contact us as soon as possible (785)365-9190, and we can decide how best to proceed. We understand that sometimes life is unpredictable, and so we allow for a 10 minute grace period for late arrival in case you are unexpectedly delayed. No refunds are given on treatments OR booking deposits. If you pay a booking deposit but need to cancel or reschedule (before the 24hr deadline), the balance can be applied to a future treatment or retail. Any issues with treatments must be communicated within 48 hours to ensure timely resolution. WOV cannot guarantee results if the recommended protocol and aftercare instructions are not followed. While we do not offer discounts on future treatments, we are committed to addressing any concerns reported within the 48-hour window and will do our best to rectify the situation. You can make changes to reschedule your appointment through your appointment email & text notifications under “Manage My Booking”.